InFlightIQ helps you make data-driven decisions to improve your connectivity operations and digital experiences. It unifies your connectivity data across multiple providers and systems to provide real-time views of your network performance and quality of experience. InFlightIQ includes a lightweight, low-bandwidth probe that keeps a pulse on your network performance, every second, and can be deployed on hundreds of sites overnight.
Get critical network performance insights to better understand and make informed decisions about your connectivity operations.
Benchmark and monitor connectivity across your fleet to ensure your digital experiences meet passenger’s expectations.
Network performance data is broken down by factors such as time of day, day of week, location, elevation and more.
Grid helps you save time and increase efficiencies by using AI to automate and optimize traffic routing, consumption and network performance optimization – no need for manual policies or interventions. It includes tools to integrate multiple providers and systems in one place. It then consolidates those services into a single pipe of bandwidth and dynamically routes applications over the right service at the right time for the best performance, while also managing your cost constraints.
Dynamically route applications over the right network at the right time to save time and improve digital experiences without compromising quality.
Integrate multiple services into one pipe of bandwidth to ensure full coverage and reliability as your fleets move.
Optimize bandwidth usage to ensure a high-quality of experience across browsing, streaming, collaboration and more.
InFlightIQ is a comprehensive IFEC platform designed to maximize the passenger experience, streamline cabin crew workflows, and provide full visibility for ground operations. From seatback entertainment to ground-based fleet management, InFlightIQ delivers a unified solution for every aspect of in-flight digital services.
A personalized seatback entertainment experience with multilingual support in 10 languages, a rich content library, live flight tracking, smart resume functionality, and an integrated passenger announcement system — all tailored to each seat.
Multilingual welcome screen in 10 languages with seat-based identification. Each passenger gets an experience tailored to their own seat, and language preferences are remembered throughout the flight.
A broad library of movies, series, music playlists, in-flight games, duty-free shopping catalog, food menu, and destination guides — all accessible from the seatback screen.
Interactive real-time map showing aircraft position, departure and arrival airports, estimated time of arrival, altitude, speed, outside temperature, remaining distance, and route visualization with waypoints.
Paused content continues from where it left off — even on the next flight. Viewing history provides easy access to previously watched content, and volume and subtitle preferences are remembered.
Priority safety announcements appear on-screen instantly with visual and audio alerts. Important announcements are never missed, and all notices are displayed in the passenger's selected language.
A unified crew interface for managing flights, making PA announcements with zone selection, controlling media playback across all screens, and monitoring system status in real time — all from a single panel with minimal training required.
One-tap flight start by entering flight number, departure and arrival airports. View active flight information in real time and manage end-of-flight procedures with a streamlined workflow.
Zone-based announcements to Entire Cabin, First Class, Business Class, Economy Class, or custom zones. Pre-written templates for frequent announcements with delivery confirmation to track which seats received the message.
Start video playback on all screens simultaneously, browse and select from the content library, and control pause, resume, and skip functions for fleet-wide media management.
Real-time connectivity status and system operational health. See how many passengers are actively using the system, with live updates for all changes displayed instantly.
Reliable passenger Wi-Fi with a simple login experience, flexible package options from free messaging to unlimited business use, real-time usage tracking, and enterprise-grade security with encrypted data transmission and content filtering.
Simple and fast Wi-Fi access with personalized login using last name and seat number. A professional welcome portal provides a seamless onboarding experience for every passenger.
Four tiers to fit every need: Free (basic messaging and email), Basic (social media access), Premium (full access including video streaming), and Business (unlimited corporate use).
Real-time data usage monitoring with session duration information. Passengers can see quota consumed and instantly upgrade to a higher package if desired — all within the portal.
KVKK-compliant anonymous data processing, encrypted data transmission, and content filtering to block inappropriate content. Enterprise-grade security built into every connection.
A centralized ground operations platform for managing entire fleets from a single screen. Monitor aircraft in real time, distribute content remotely, analyze passenger engagement trends, manage alerts, and leverage predictive maintenance to minimize unplanned downtime.
All aircraft on one screen with detailed technical information and status for each aircraft. Track active flights in the air and plan scheduled maintenance with integrated calendars.
Live flight map showing all aircraft locations. Monitor IFEC system health, aircraft-to-ground communication quality, and live metrics including CPU, memory, and disk usage on each aircraft.
Central content pool for all movies, music, and games. Upload new content, create custom playlists, and manage metadata including titles, descriptions, and categories from one interface.
Remote wireless content transfer to aircraft with real-time progress tracking. Optimize bandwidth usage and schedule updates at planned times for efficient fleet-wide content delivery.
Comprehensive passenger statistics showing most-watched content, hourly usage charts, route-based preference reports, and weekly/monthly trend comparisons. Export reports in CSV and Excel formats.
Tiered alert system with critical alarms for urgent intervention, alerts for items needing attention, and routine notifications. Full alarm history with acknowledgement tracking for operational accountability.
AI-powered failure prediction identifies potential issues in advance. Component health scoring with critical, high, medium, and low risk levels. Automated maintenance suggestions minimize unplanned downtime and reduce costs.
A dedicated maintenance interface for ground-based system checks, remote diagnostics, detailed log viewing, configuration backup, security audits, and flight mode control — enabling technicians to diagnose and resolve issues without physical access to the aircraft.
Instant health check of all components with connectivity testing for network and server access. Quick troubleshooting tools enable rapid identification and resolution of issues.
Remote diagnostics for ground-based system checks, detailed system log viewing, configuration backup for secure storage of settings, and security audit scanning for system integrity.
Test mode for running system tests on the ground, simulation of real flight conditions, and controlled flight/ground mode transitions for safe and reliable mode switching.
All entertainment content is stored locally on the aircraft. Full functionality without an internet connection — the system continues to operate even if the ground link is lost.
Aircraft and ground systems are synchronized in real time. Automatic reconnection when the link drops ensures continuous operation without data loss.
Scales from a single aircraft to fleets of hundreds with multi-airline support. Modular design enables easy expansion as your operations grow.
Designed to meet aviation safety standards (DO-178C) with critical safety priorities for the passenger announcement system and regular security updates.
Compatible with existing aircraft systems via ARINC 429 data bus support and standard protocols and APIs for seamless integration.
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how InFlightIQ can help your business.
